Beadsby AJ

Delivery/Return Policies

The creation of all beaded jewelry is a tedious process. Each piece is handmade with love and made to order. (Unless it states it is pre-made)

Pre Orders
This type of delivery is a 3 part process. 
1: Your item is ordered from my vendor on its pre-order date (always stated in item description) after you make a purchase. 
2: It takes anywhere from 1-4 weeks for my vendor to ship the item to us. During this time expect to recieve update emails, so use an email you can easily access. 
3: Your will order be shipped out following our process times and shipping information below. 

*TRACKING NUMBERS ARE NOT PROVIDED OR ACCURATE UNTIL ITEM IS RECIEVED BY BEADSBY.AJ FROM OUR VENDORS*
Processing Time

3-4 business days [small orders of 1-5 items & jewelry]
7-10 business days [large order of 5+ items & beaded jewelry] 
7-10 business days [Custom Orders]
Please keep in mind that orders can and usually will be processed a lot faster than the time allotted above. During promotions and/or holidays expect delays in processing times & shipping times. 

Shipping
Provider: USPS
Package Type: First Class
USA (All 50 states): 1-3 business days

Customer PickUp
Pick Up Hours 
Monday-Friday 8pm-9pm
Saturday: 10am-8pm
Sunday: 3pm-8pm
- You will be sent a google form to fill out to schedule a pick up. 
- BE ON TIME! If you are beyond 15 mins late to your pickup it will be canceled! 
- If you need to reschedule please email or TXT us 24hrs in advance!
- For everything you will be contacted through email. 

NO RETURNS OR EXCHANGE ON ANY ORDERS!
If items are recieved damaged or the wrong item was shipped Beadsby.aj will happily dispute the charge or reship correct items. Please contact beadsbyamj@gmail.com via 'Contact' page with 24hrs of the delivery time. No extra fees! 

- No exchanges at all!
If you order the wrong size, you will have to reorder the item. If you are sent the wrong item, we will resend the correct item. 

Beadsby.aj is not responsible for packages that read delivered on the USPS tracking info or misdelivered orders due to incorrect or incomplete addresses. 
If your package is returned to us you will be chaarged a fee to reship. Payment through Zelle, Cashapp, or Apple Pay. 

 ANY QUESTIONS? Use the concact on the website and we will happily answer you within 24 hrs. 

Thank you for shopping at Beadsby.aj. May God bless you 💜
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